MASTERING MANAGEMENT
Why do some managers have teams who adore them and consistently excel – while other managers are perpetually overworked and hear crickets during team meetings?
Master the skills that top managers use to go from “not good with people” to confident leaders of happy, high-performing teams
Yet most managers never get the training they need to be good with people, which is what great management is all about.
So they continue to make it up as they go along – missing out on essential skills, losing trust, making communication blunders, damaging relationships, losing team members, or getting a reputation as a micromanager – all while working 14-hour days.
Great managers are made, not born.
If you’re a new manager who’s now in charge of your former peers, you might be feeling:
A) The desire to prove that you can handle your new role
B) Worry that your team won’t take your direction seriously
C) Nervous about giving feedback to your friends
D) All of the above
Or maybe you’ve already been managing for a while, but your team is having communication breakdowns and productivity issues. You don’t know how to actively nurture healthy relationships, and it’s only a matter of time before you lose valuable employees.
Decades of research show that the number one reason people leave their current job is because of poor management.
Still acting as an individual contributor rather than delegating (a sure shot to burnout)
Delivering feedback harshly – or not at all
Planning solo, then communicating that plan to the team ineffectively (two red flags there)
Following a rigid formula or relying on logic alone, without taking human personalities into account
Freezing up or avoiding issues when the answers aren’t clear
Trying to solve everyone’s problems individually, instead of knowing when and how to empower the team to work it out
Here are some of the manager mistakes we see all the time:
Even if you do take management training, most of what you’ll find is a lot of heady concepts and theories that don’t actually show you how to put great management into practice.
The result is pages of notes that you’ll forget as soon as the training’s over – and little-to-no new skills that you’ll actually use.
So how do you develop a great rapport with your team, motivate people (so you don’t have to pick up their slack), and have challenging conversations without breaking a sweat?
There are three types of managers: The feather duster, the hammer, and that sweet spot in between (what we teach)
The “feather duster” simply tells people what they want to hear and avoids speaking the hard truths that help a team member improve. As a result, teams can’t make meaningful progress and get caught up in interpersonal squabbles that detract from the big-picture goal. Morale plummets as your superstars wonder why poor performers aren’t held accountable, and many end up leaving.
The “hammer” has no awareness of how to talk to humans in a way that inspires them. This kind of manager doesn’t take a team member’s emotions into account before delivering critical feedback or holding them accountable. Relationships are damaged, creativity suffers, and team members stop offering input or extra effort.
Then there’s a set of highly attuned skills that aren’t necessarily intuitive but can absolutely be learned – even if you’re not a “natural” people person or your palms get clammy before team Zoom meetings.
These essential skills create high-functioning team members who:
Are self-motivated
Work at their highest capacity without needing to be asked
Enjoy spending time together
Take feedback well and actually use it to improve
Have a shared vision and see themselves as more than just cogs in the machine
Function efficiently without needing to be micromanaged
And most importantly — achieve results that get noticed by everyone else in the company
The good news is that you don’t have to be born an extravert or a “people person” to learn and apply these skills.
But you can’t get there with a book or a podcast. If you want results, then you need new habits – and that’s exactly our specialty.
Introducing The 7 Keys to Exceptional People Management
This isn’t your father’s manager training.
Forget boring management seminars taught by out-of-touch people in suits or group therapy sessions that don’t deliver anything practical.
The 7 Keys to Exceptional People Management is a live, dynamic, online manager training that integrates career development and personal development with a highly practical, human-centered approach that gets managers real results.
Includes Bonus Manager Toolkit Microlearning Video Series
Praise for The People Piece
“The People Piece was phenomenal. They truly take you through a process of understanding and breaking down these topics you manage on a daily basis and shed new light and perspective that you may not have identified before. You can tell they personally wanted to see you succeed. Can't recommend them enough.”
—Helena Snyders, Index Exchange
“Managing people terrified me before, but now I welcome the challenge. I’ve never been to a training session that left me more eager to learn more about the subject matter. Thank you for sending me out into the world with the tools I need!”
—Holly McHale, Workplace Project Manager, Index Exchange
“This is the best corporate training I've ever attended. Thank you, The People Piece!”
—Victoria Boschmans, Carollo Engineers
“So often people are stuck from progressing and rarely does it have to do with technical capability. These emotional intelligence lessons are an amazing tool that everyone should have access to.”
—Tyler Smith, Carollo Engineers
“Great class! Everyone should take it. These difficult situations happen to everyone and if everyone was aware and had these skills, life would have less bumps in the road.”
—Bill Eisenhower Jr, Cirrus Logic
We’ve trained managers at…
What Makes The 7 Keys to Exceptional People Management Different
Our Team
Learn from outstanding, highly experienced facilitators who’ve led some of the best companies in the world to a better workplace.
For over a decade, The People Piece has worked with top companies including Pinterest, Dropbox, Whole Foods, and Intuit (with several ranked on Fortune’s “100 Best Places to Work For” list). Now we’re bringing the same level of engaging training and skill building to you in The 7 Keys to Exceptional People Management and our complete Mastering Management series.
Every step of the way we asked, What would make this training magic?
Then we took all the answers and put them into a condensed training designed to get one thing: Results.
Your Facilitators
Roni Krouzman
The People Piece Founder and human-centered management expert who has trained 5,000+ leaders
Laura Murphy
Executive trainer with 15 years in personal and professional development across 4 continents
Jess Peabody
Passionate organizational leader with 20 years experience leading high-performing, resilient teams
The Practice Lab
You don’t learn new skills during a training workshop alone.
It happens when you practice, and that’s why we’ve included the Practice Lab as part of The 7 Keys to Exceptional People Management.
The Practice Lab is unique. After your initial training workshop, you’ll have practical skills and concrete tools to help you implement in the real world, including your bonus Manager Toolkit Microlearning Video Series.
Then we’ll reconvene for a second, interactive session that focuses on you getting real-time feedback and mentorship from our expert team. This piece will ensure you accelerate your skills and don’t reinforce bad habits.
Personal Development Blended With Professional Development
Most management training ignores the fact that a great manager needs to be emotionally intelligent.
Being a hammer or a feather duster may have worked in 1983, but it doesn’t work now.
Not only are interpersonal skills necessary for you to excel at your job, they lead to more confidence, better relationships (both in and out of the office), and greater happiness. And they’re the type of skills that get you noticed by your boss, so you can advance your career, earn a higher salary, and work on dream projects.
If you’re the kind of person who loves self-improvement and wants to cut through the fluff and get straight to the value, this training will resonate deeply.
We’ll refund your enrollment fee in full if you don’t find value in the sessions.
The 7 Keys to Exceptional People Management is a live online training
Workshop:
September 28, 2023 | 9:00AM - 10:30 AM PT
Practice Lab:
October 5, 2023 | 9:00 AM - 10:00 AM PT
Includes Bonus Manager Toolkit Microlearning Video Series
FREQUENTLY ASKED QUESTIONS
-
This training demystifies the 7 foundations that all managers need to know and will benefit both new and experienced managers. If you’re not getting the buy-in you’re looking for from your team, or if you’re unsure if you’re using best practices when it comes to emotional intelligence, giving feedback (both positive and constructive), or how to retain top talent, you will benefit greatly from this training.
-
The 7 Keys to Exceptional People Management is not a composite set of tips you can get for free from a quick web search. It’s a live training with proven tools, developed by industry experts, and it includes a Practice Lab where you can get real-time feedback on your skills. You simply can’t get that level of personalized interaction from a blog, YouTube video, or AI chat.
-
Yes! You’ll get to know fellow managers in the Practice Lab so you can learn from peers who are on the same career path as you. This is a perfect chance to expand your professional network in a natural setting – no awkward mixers required. You might even meet powerful new contacts who could connect you with incredible future job opportunities.
-
The 7 Keys to Exceptional People Management is just the beginning. We’ve developed a full suite of Mastering Management workshops designed to help you cover gaps in your training and adopt new skills – without having to take a week off work!
Mastering Management
The 7 Keys to Exceptional People Management is the initial training module in our 4-part Mastering Management training series.
The remaining three modules offer an even deeper dive into the foundational skills taught during the first workshop and practice lab.
Choose the modules that fit your needs, or scroll to the bottom and save 15% on the whole bundle.
As always, we stand behind our work: If you don’t find value in the sessions, we’ll refund your enrollment fee in full.
Module 1: The 7 Keys to Exceptional People Management
This is the foundational training that every manager needs, whether you’re new to the role or have years of team leadership experience.
We’ll offer you the proven resources we use for enterprise-level training at top companies, alongside nurturing guidance and customized instruction from our dedicated, experienced team.
If you’ve ever wondered how to avoid micromanagement while still maintaining accountability, navigate conflict and tricky conversations, or build a collaborative, high-performing team who still has fun, this training is for you.
Workshop:
September 28, 2023 | 9:00AM - 10:30 AM PT
Practice Lab:
October 5, 2023 | 9:00 AM - 10:00 AM PT
$297 $247
Includes Bonus Manager Toolkit Video Series
Module 2: The People Piece of Management
Humans are complex, and the wrong tactics can cause stagnation, resentment, broken trust, gossip, infighting – even HR complaints or the loss of mission-critical team members.
Dive deeper into approaches for navigating personalities that differ from yours and maintaining composure in high-pressure situations, plus receive additional tools to build your emotional intelligence.
If you’ve ever felt that your team doesn’t work well together, or they won’t take your direction no matter how nicely you ask, this training is for you.
Workshop:
October 19, 2023 | 9:00AM - 10:30 AM PT
Practice Lab:
October 26, 2023 | 9:00 AM - 10:00 AM PT
$297
Module 3: Strategic Time Management & Delegation
When you become a manager, you’re no longer juggling a full plate, you’re managing a whole buffet! Delegating and managing your time strategically are crucial to building team trust and giving them a chance to shine.
Dive deeper into strategies for prioritization, balancing responsibilities, and focusing on what matters most. Learn how to delegate in a way that not only lightens your workload, but also harnesses the collective genius of your team – win-win!
If you’ve ever felt like becoming a manager doubled the size of your to-do list, or you’re struggling to find enough hours in the day, this training is for you.
Workshop:
November 9, 2023 | 9:00AM - 10:30 AM PT
Practice Lab:
November 16, 2023 | 9:00 AM - 10:00 AM PT
$297
Module 4: Navigate Important Conversations with Ease
What do most managers dread? It’s having those difficult conversations when something isn’t going well. What do you say when someone on your team is dropping the ball, missing deadlines, or has a bad attitude?
Dive deeper into how to navigate the conversations that matter most in a way that motivates, builds trust, and gets results… rather than feeling awkward and tense, straining relationships, or even losing a valued team member.
If you’ve ever ignored obvious issues rather than risk potential conflict, or you don’t know how to offer constructive feedback that also nurtures your relationships, this training is for you.
Workshop:
November 29, 2023 | 9:00AM - 10:30 AM PT
Practice Lab:
December 6, 2023 | 9:00 AM - 10:00 AM PT
$297
